We are, many of us, prone to shame, guilt, and the need to please others and fit in. These needs were exploited by the Chinese Communists, and they continue to be exploited today. An online climate of fear, guilt harnessing, revenge, collective shaming, and enforced grovelling apologies produces super fertile ground for brainwashing.
Articles on: Uncommon Philosophy
We do, and should, often take people at face value. Insisting all the time that someone tells you how they really are can spoil the atmosphere quicker than a parent at a prom party! Interrogation has never been a substitute for just letting people talk.